MEMBERSHIP TERMS & CONDITIONS
Casual Visits & Session Packs:
Cancellations must be made at least 6 hours before the scheduled class. Failure to cancel within this timeframe will result in the loss of your session credit.
Session credits are non-transferable and cannot be shared with others.
If you are moved from the waitlist into a class and do not attend, you will forfeit your session credit.
Membership Activation and Payment:
Your membership payment will be automatically debited from your nominated card weekly, starting from the activation date (date of initial purchase).
All Fitdistrict memberships are non-transferable and require a minimum commitment of 3 months. After this period, your membership will continue on a week-to-week basis.
A one-time joining fee of $99 will be charged upon purchasing a membership to activate ongoing perks and inclusions.
Payment Schedule:
Weekly direct debit memberships are activated from the date of purchase and billed every 7 days.
Membership class credits are valid for 7 days from the payment date. Credits do not roll over or accumulate.
Membership Hold:
Cancellation Policy:
To cancel your membership, provide 14 days' written notice via email to hello@fitdistrict.com.au.
If you cancel within the minimum 3-month commitment period, you will be required to pay the remainder of this period.
Fitdistrict reserves the right to terminate membership without a refund for inappropriate conduct.
Bookings & Class Attendance:
All classes must be pre-booked and pre-paid online or via the Momence booking app due to limited class sizes.
The timetable displays 2 weeks of classes and allows booking up to 7 days in advance. The booking window resets every 2 weeks.
Class Cancellation Policy:
Members can cancel their class up to 6 hours before the start time via Momence. Failure to cancel within this timeframe or no-shows will incur a $10 fee for membership or forfeiture of the class for credit packs.
Cancellations by text message, phone call, or email are not accepted.
Class Waitlists:
If a spot becomes available from the waitlist, Momence will automatically book the first member on the list.
You will receive a notification or email confirming your spot.
Failure to attend or un-book yourself within the 6-hour window will result in a $10 fee.
Payments & Failed Payments:
Fitdistrict uses Stripe for all transactions. If a payment fails, Stripe will retry over the following week. You will receive an email notification of any failed payment.
If payment remains unsuccessful after three attempts, your membership will be temporarily suspended, and a $25 reactivation fee will be charged.
Student Rate Eligibility
To qualify for the student rate, you must be a full-time student and provide a valid student ID card.
Applicants must be currently enrolled as full-time students in a recognised educational institution, such as a university, college, or vocational school.
A copy of your current student ID card or transcript must be submitted to hello@fitdistrict.com.au for verification prior to processing your membership.
If your student status changes or expires, you must notify Fitdistrict immediately. At that point, your membership will be adjusted to the standard rate.
Health Status:
Notify us of any pre-existing medical conditions or injuries by completing the Adult Prescreen Form.
Consult with your doctor before starting any vigorous exercise program. Inform us if you believe any exercises may pose a risk.
Do not attend sessions if you have infections, contagious illnesses, or physical ailments that may pose a risk to others.
Fitdistrict reserves the right to cancel or discontinue a session if it may harm your health or safety.
Acknowledgement of Risk:
Liability Waiver:
By attending Fitdistrict sessions, you agree that neither you nor any legal representatives will hold Fitdistrict or its staff liable for any personal injury, property damage, or loss, including any claims arising from negligence or otherwise.
Service Fees:
Communications:
By agreeing to this contract, you consent to receiving communications from Fitdistrict via email, SMS, phone calls, and through our website or app. This may include updates on memberships, class schedules, promotional offers, and other relevant information.
It is your responsibility to regularly check your communication channels for updates. Fitdistrict is not responsible for missed notifications due to outdated contact information or failure to check communication channels.
Photography Release:
Privacy:
